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Are you seeking something different, something better?

At Miracle Restaurant Group we welcome you to learn more about our company and the incredible career opportunities we have to offer while working in one of our Arby's restaurants. We pride ourselves on providing development from within opportunities by training and motivating our people to excel in their professional and personal lives.

We are always looking for people who are:

  • Mindful in dealing with our guests and co-workers
  • Have a high level of Integrity in everything they do
  • Reliable, and do what they say they are going to do
  • Accountable and responsible for their actions
  • Know how to Celebrate successes and Have fun
  • Level-headed
  • Ethical
If this describes you, we want you! Please Apply Now!"

Team members inspire smiles through delicious experiences.

Responsiblities

  • Be able and willing to successfully perform all functions listed below:
    • Safety First
    • Arby’s Red Hat Service
    • Sandwich building
    • Roast Beef and Slicer operations (must be 18 years old to use slicer)
    • Fry Station
    • Front Line Cashier
    • Drive-thru Cashier & Runner
    • Food Preparation
    • Maintenance
    • Closing
  • Provide quality service to each customer and maintain the company’s high standards of cleanliness, attitude, product and service.
  • Meet or Exceed Speed of Service Standards
  • Serve Fresh Quality Products
  • Maintain Crystal Clean Customer View & Work Area
  • Follow all Food and Personal Safety Procedures
  • Replenish and rotate supplies.
  • Keep the lot, lobby, kitchen counters and restrooms clean.
  • Operate in accordance with established performance and operating standards as set out in the OSM and Employee Handbook
  • Arrive for work on time on those days designated on the schedule.
  • Be dressed in a clean and proper uniform.
  • Perform such other duties, as directed by the manager.
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.
  • Display a clear understanding of Miracle’s Mission, Vision and Values

Specific Job Knowledge, Skills and Ability required:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodations, using some other combination of skills and abilities.

  • Ability to work in a fast paced environment
  • Provide Excellent guest service at all times
  • Available for all shifts necessary for the position
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Shift Mangers have the responsibility of assisting the management team in day to day restaurant operations, along with providing excellent guest service at all times.

Responsiblities

  • Assist the Manager or be responsible for all aspects of running a great shift.
  • Execute the daily operations checklists and work station charts to insure a clean, organized restaurant, prepared to deliver quality food, fast and friendly.
  • Insure Team Members receive the appropriate training.
  • Work positions to provide service to our guests.
  • Operate in accordance with established performance, profits and operating standards as set out in the OSM.
  • Supervise and motivate Team Members to perform to their highest possible level of ability.
  • Have a good working knowledge of all equipment, and assume responsibility for preventive maintenance of a restaurant.
  • Maintain high standards of service throughout the operational day by demonstrating management by example.
  • Utilize all management tools to keep neat, accurate and current records providing the historical data to plan for increased sales and profits.
  • Communicate openly and honestly with subordinates, superiors and all others about plans, progress and problems.
  • Provide leadership by engendering excitement, enthusiasm, a positive mental attitude and commitment toward Company objectives. Create an atmosphere of “Esprit de Corp.”
  • Responsible for increasing sales and making a profit.
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.

Specific Job Knowledge, Skills and Ability:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodations, using some other combination of skills and abilities.

  • Must have ability to exercise judgment in evaluating situations and in making sound decisions.
  • Ability to work in a fast paced environment
  • Available for all shifts necessary for the position
  • Provide excellent guest service at all times

Education / Experience

Preferred:

  • High School Graduate or GED
  • 6 months of experience in the restaurant industry
  • Successful completion of TMTP and SMTP Training Programs
  • 18 years of age
  • No felony convictions
  • Successful Background Check
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Assistant General Mangers manage an Arby’s restaurant toward the attainment of agreed upon sales and profit goals, working within the framework of company values and policies.

Responsiblities

  • Increase sales by providing outstanding product and service.
  • Work Quarterback position lunch, dinner and weekends, monitoring quality of food and service.
  • Insure restaurant is 100% staffed with quality Team Members.
  • Insure full implementation of new employee orientation and Training programs.
  • Purchase food, beverages and supplies as needed and oversee their preparation to insure that every product served meets our high standards of product quality.
  • Execute the daily operations checklists and workstation charts to insure a clean, organized restaurant, prepared to deliver quality food, fast and friendly.
  • Operate in accordance with established performance, profits and operating standards as set out in the OSM.
  • Supervise and motivate Team Members and Shift Managers to perform to their highest possible level of ability.
  • Have a good working knowledge of all equipment, and assume responsibility for preventive maintenance of a restaurant.
  • Maintain high standards of service throughout the operational day by demonstrating management by example.
  • Utilize all management tools to keep neat, accurate and current records providing the historical data to plan for increased sales and profits.
  • Insure all marketing plans are executed on time and accurately to build repeat customer visits.
  • Communicate openly and honestly with subordinates, superiors and all others about plans, progress and problems.
  • Provide leadership by engendering excitement, enthusiasm, a positive mental attitude and commitment toward Company objectives.
  • Responsible for increasing sales and making a profit.
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description

Specific Job Knowledge, Skills and Ability:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodations, using some other combination of skills and abilities. 

  • Must have ability to exercise judgment in evaluating situations and in making sound decisions.
  • Ability to work in a fast paced environment
  • Provide QF3
  • Available for all shifts necessary for the position
  • Provide excellent guest service at all times

Education / Experience

Preferred:

  • High School Graduate or GED
  • 2 year of experience in the restaurant industry
  • Successful completion of MIT Training Programs
  • 18 years of age
  • No felony convictions
  • Successful Background Check
  • 2 years of management experience in the restaurant or retail industries.
Learn More

General managers manage an Arby’s restaurant toward the attainment of agreed upon sales and profit goals, working within the framework of company values and policies.  Must be willing and able to work a minimum of 50 hours per week (RGM may be required to work additional days or hours based on the company’s need).

Responsiblities

  • Grow Year over Year sales by providing outstanding product and customer service.
  • Use the Labor Scheduling Tool to develop and manage an effective work schedule each week and post it by 5 PM on Thursday.
  • Work Quarterback position lunch, dinner and weekends, monitoring quality of food and hitting appropriate service times.
  • Insure restaurant is 100% staffed with quality Team Members and all MRG Core Training Programs are being implemented and adhered to.
  • Inspire unit Team Members using MRG’s Core Values.
  • Review the performance of all Team Members, Shift Managers and Assistant Managers as required by MRG.
  • Execute the operations checklists and work station charts daily to insure a clean, organized restaurant, prepared to deliver quality food, fast and friendly.
  • Purchase food, beverages and supplies as needed and oversee their preparation to insure that every product served meets our high standards of product quality.
  • Operate in accordance with established performance, profits and operating standards as set out in the OSM.
  • Supervise and motivate Team Members, Shift Managers, Assistant Managers and Managers to perform to their highest possible level of ability.
  • Have a good working knowledge of all equipment, and assume responsibility for preventive maintenance of a restaurant.
  • Maintain high standards of service throughout the operational day by demonstrating management by example.
  • Utilize all management tools to keep neat, accurate and current records providing the historical data to plan for increased sales and profits.
  • Insure all marketing plans are executed on time and accurately to build repeat customer visits.
  • Responsible for initiating and implementing approved Local Store Marketing ideas.
  • Review income statements and progress toward goals with the Area Director each period. Take action to solve problems as necessary.
  • Communicate openly and honestly with subordinates, superiors and all others about plans, progress and problems. Make sure that “Back of House Information Boards” are updated at all times.
  • Continually help develop Shift Managers and Assistant Managers in the operation of an Arby’s restaurant and prepare them for General Manager responsibilities.
  • Provide leadership by engendering excitement, enthusiasm, a positive mental attitude and commitment toward Company objectives.
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description

Specific Job Knowledge, Skills and Ability:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodations, using some other combination of skills and abilities.

  • Ability to work in a fast paced environment
  • Available for all shifts necessary for the position
  • Provide excellent guest service at all times

Education / Experience

        Preferred:

  • High School Graduate or GED
  • 2-3 Years Assistant Manager Experience or at least 1 year of Restaurant GM experience
  • Successful completion of MIT Training Programs
  • At least 21 years of age
  • No felony convictions
  • Successful Background Check
Learn More

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